General FAQ

What is TruValidate Multifactor Authentication?

TruValidate Multifactor Authentication is a platform that enables user authentication without passwords using physical authentication over linked iOS or Android devices.

What do I need to use TruValidate Multifactor Authentication?

An iOS or Android device is all you need to download and use the free LaunchKey Authenticator app.

How do I sign up for a developer account?

You must have an active TruValidate Multifactor Authentication account to sign up as a developer. After you’ve successfully created a TruValidate Multifactor Authentication account and have linked a device, you may access Admin Center to begin the integration process.

What can I do if I forgot my username?

One of the security measures in TruValidate Multifactor Authentication is that you cannot obtain the username linked with a device from the device. To continue using TruValidate Multifactor Authentication, you will need to unlink your device(s) and create a new account.

User Contributed

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