General FAQ

What is TruValidate Multifactor Authentication?

TruValidate Multifactor Authentication is a platform that enables user authentication without passwords using physical authentication over linked iOS or Android devices.

What do I need to use TruValidate Multifactor Authentication?

An iOS or Android device is all you need to download and use the free LaunchKey Authenticator app.

How do I sign up for a developer account?

You must have an active TruValidate Multifactor Authentication account to sign up as a developer. After you’ve successfully created a TruValidate Multifactor Authentication account and have linked a device, you may access Admin Center to begin the integration process.

What can I do if I forgot my username?

One of the security measures in TruValidate Multifactor Authentication is that you cannot obtain the username linked with a device from the device. To continue using TruValidate Multifactor Authentication, you will need to unlink your device(s) and create a new account.

User Contributed

TransUnion links to user contributed code as a resource to its community. TransUnion does not in any way guarantee or warrant the quality and security of these code bases. User contributed code is supported by the creators. If you do find a link from the site to user contributed code that is malicious or inappropriate in any way, please report that link to TransUnion immediately and we will investigate the claim. Submit any issue to TransUnion support at https://transunion.com/support. ×